Description
Service Energizers™ is a digital collection of Forbes Travel Guide–aligned training activities designed to elevate service culture across your property—one daily briefing at a time. Delivered each morning by email, these short, guided exercises help managers lead meaningful pre-shift conversations that reinforce exceptional hospitality behaviors.
Topics range from guest name usage and thoughtful alternatives to posture, eye contact, and tone of voice, ensuring teams are aligned, engaged, and ready to deliver luxury-level service in every interaction. With no prep required and built-in usage tracking, Service Energizers makes it easy to operationalize service excellence, department by department.
What’s Included:
- Daily email delivery of Service Energizers
- Rotating topics based on Forbes Travel Guide standards
- Click-and-go format for use in all departments (rooms, spa, F&B, etc.)
- Weekly engagement reports sent to leadership
- DRM dashboard access for tracking and multi-property visibility
- Self-guided options available for teams without traditional stand-ups
Designed For:
- Luxury hotels and resorts building service consistency
- Pre-opening teams or seasonal operations looking for quick-win training
- Department leaders seeking structure and inspiration for pre-shift briefings
- Multi-property or regional leaders aiming for scalable cultural alignment
- Frontline teams, support staff, and call centers needing flexible, easy-to-use guidance
Delivery Format:
- Daily digital delivery via email
- Web-based platform for easy access and tracking
- Mobile-friendly and printable formats available
Availability: Global
